Health and Safety

Welcome back to the performance spaces at the Center for the Arts. Details about current protocols are below and will continue to be updated as information evolves. Explore the 2023/2024 season.

Mask Policy

    As of May 2, 2022, face coverings are recommended for indoor events at the Center for the Arts, Harris Theatre, TheaterSpace, and deLaski Performing Arts Building.  

    From May 2, 2022 onward, the Center for the Arts' mask policy will reflect the current policy of George Mason University. If the university's policy changes, the Center for the Arts' policy will change accordingly and be updated on this webpage.

    Vaccination Policy

    As of May 1, 2022 proof of vaccination or a negative Covid-19 test result is no longer required for events at the Center for the Arts, Harris Theatre, TheaterSpace, and deLaski Performing Arts Building.

    If face coverings, proof of vaccination, or a negative Covid-19 test result is required for a specific event, it will be indicated on the webpage with event details.

    What to Expect for Indoor Performances

    Do you have a vaccination requirement for indoor events and performances?

    As of May 1, 2022 proof of vaccination or a negative Covid-19 test result is no longer required for events at the Center for the Arts, Harris Theatre, TheaterSpace, and deLaski Performing Arts Building.

    Are face coverings required for indoor events and performances?

    As of May 2, 2022, face coverings are recommended for indoor events at the Center for the Arts, Harris Theatre, TheaterSpace, and deLaski Performing Arts Building.

    How will seating work? Can I sit next to my friends and family?

    The Center for the Arts is seating all seats in the Concert Hall. Most events are on sale with reserved seating. General admission events are seated on a first-come, first-served basis. 

    Upon arrival, patrons may present a digital or physical ticket to be scanned. If you require accessible seating or other seating accommodations, please reach out to (voice) 703-993-2787 or (text) cfatix@gmu.edu.  

    The Center for the Arts reserves the right to reseat patrons based on new guidelines and information. 

    How long will performances be? Will there be an intermission?

    Most performances will have an intermission. Please check our calendar to view performance run times. 

    How many people will be attending this event?

    The Concert Hall is open at full capacity and is a 1,947-seat venue. 

    Will there be pre or post performance events?

    Held 45 minutes prior to the performance on Monson Grand Tier (located on the third level of the Center for the Arts Lobby) these captivating exchanges provide a unique opportunity to go behind the scenes! Please see the calendar for specific event information. 

    Will concessions be available? Can I bring my own food and drink?

    Beverages and snacks are available for purchase before the performance and at intermission. Learn more about options

    I’m a Friend of the Center for the Arts. Will Friends-only refreshment area be open?

    The Friends-only refreshment area will have grab-and-go snacks available for Friends of the Center for the Arts during Great Performances at Mason events. 

    Where do I park? Is Accessible parking available?

    Free parking will be available in Lot K.  Patrons may also park in the Mason Pond Deck for a flat rate of $9 during Great Performances at Mason and Family Series events.

    Free accessible parking spaces are available on Mason Pond Drive. Additional accessible parking is located in the Mason Pond Deck. Read more about parking options

    How early can I arrive at the venue?

    Patrons are welcome to arrive up to two hours before the scheduled performances in the Concert Hall. Seating will begin 30 minutes prior to performance start time. 

    Patrons are welcome to arrive up to one hour before the scheduled performances in other venues. Seating will begin 30 minutes prior to performance start time.

    Will restrooms be available? How often will they be cleaned?

    The restrooms in the Center for the Arts will be open at full capacity. Restrooms are cleaned frequently according to Mason's guidelines.  

    Will there be printed playbills or programs?

    For most events, a printed program will be available. All programs will be provided digitally for Great Performances at Mason and Family Series events. Advance ticket buyers will receive the program via email and it will also be available with the event information on the Center for the Arts website.   

    Are there any other venue policies I should be aware of?

    For our full list of venue policies such as lost tickets, late seating, inclement weather, etc, please visit our “At the Center” webpage, under House Rules and Helpful Information. 

    Ticket Information

    How do I purchase tickets?

    Tickets for events presented by the Center for the Arts can be purchased online at cfa.gmu.edu, You may call 703-993-2787 to purchase tickets over the phone, or you can visit the Ticket Office in person during our regular business hours and two hours prior to ticketed performances in the Concert Hall.  

    What if I need accessible seating?

    If you require accessible seating, please indicate so when purchasing your ticket. Our team will contact you regarding any accommodations needed for your visit. You may also contact us at  (voice) 703-993-2787 or (text) cfatix@gmu.edu and visit our accessibility page to learn more. 

    Can I print my own ticket or present my ticket on my phone?

    Yes, when you purchase your tickets, select the digital ticket option in the cart online or let the ticket seller assisting you know your preference. You will receive an email from ordertracking@tickets.com with a link to either print your tickets or open up digital tickets on your phone. When presenting your tickets to an usher, please make sure the barcode is visible and turn up the screen brightness on your phone.  

    Where do I go to pick up my tickets on the day of the performance?

    Ticket pick-up, or Will Call, will be located at the Center for the Arts Ticket Office, right inside the Center for the Arts lobby, beginning two hours prior to the start of events taking place in the Concert Hall.  

    Can I buy a ticket at the Ticket Office right before the event?

    If tickets are still available for sale, you may purchase your ticket at the Ticket Office beginning two hours prior to the start of events taking place in the Concert Hall. Credit cards, cash, and exchange certificates will be accepted. 

    What if I am sick and unable to attend the performance?

    Please contact the Ticket Office before the performance to let them know that you will not be able to attend. The Ticket Office will assist you in either donating the value of your tickets back to the Center or receiving an exchange voucher for the value of the tickets which may be used for future purchases.  

    Ticket Options: 

    • Donation: Donate the cost of the tickets back to the Center for the Arts as an in-kind contribution and receive an acknowledgement letter for tax purposes from the GMU Foundation. 

    • Exchange Certificate: The certificate is valid for other in-person ticketed events in the Great Performances at Mason season, the Family Series, or the student performance offerings from the College of Visual and Performing Arts. 

    Can I use account credit from a previous season towards purchases for the 22/23 season?

    Yes, account credit from the 19/20, 20/21, and 21/22 seasons is still valid. We encourage you to redeem your account credit towards purchases for performances in our Great Performances at Mason season, the Family Series, or the College of Visual and Performing Arts offerings. You can call the Ticket Office to arrange a purchase with account credit, and either mail the physical certificate or email a photo of a torn certificate to redeem its value. Account credit can also be redeemed in person at the Ticket Office or online through our website. If you are experiencing issues with redeeming your account credit online, please call the Ticket Office for assistance.  

    Can I purchase tickets to these performances as a subscription?

    Season subscriptions to Great Performances at Mason are available by choosing any three or more performances